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Terms

Terms of service

The short, plain-English terms for using Xpand.

01Terms

Using Xpand

  1. 01

    The service

    Xpand is a deal-flow CRM with AI agents, run by Knoxed. By creating a workspace you agree to these terms on behalf of yourself and the fund or company you name.

  2. 02

    Free trial

    Every self-serve plan starts with a 30-day free trial. No card is needed. If you do not choose a paid plan by the end of the trial, we will ask before anything is charged. Nothing renews or bills on its own.

  3. 03

    Your data stays yours

    You own what you put into Xpand. We only use it to run your workspace. You can export it or ask us to delete it at any time. See the privacy policy for details.

  4. 04

    AI output

    AI scores, summaries and drafts are suggestions that show their reasoning. They can be wrong. Check them before you rely on them, especially for investment decisions. Xpand does not give investment advice.

  5. 05

    Fair use

    Do not use Xpand to send spam, to break the law, or to access another workspace. Do not try to get around rate limits or security controls. We may suspend a workspace that does.

  6. 06

    Availability

    We work to keep Xpand running and to fix problems quickly, but during the trial it is provided as is, without a service-level guarantee.

  7. 07

    Cancelling

    You can stop using Xpand at any time. Ask through the contact form and we will close your workspace and delete its data within 30 days.

  8. 08

    Changes

    If these terms change in a way that matters, we will tell signed-up users by email first. Last updated 9 November 2026.